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Information on the seller

FitForMe B.V.
FIRST Rotterdam
Weena 784 - 18th floor
3014 DA Rotterdam
the Netherlands

Chamber of Commerce: 24.37.52.70
VAT: NL.8145.94.219.B01

FitForMe customer service is at your disposal for any general enquiries or complaints you may have:

E-mail: office@fitforme.com
Website: www.fitforme.co.uk

FitForMe Terms and Conditions FitForMe BV

FitForMe BV, FIRST Rotterdam, Weena 784 - 18th floor, 3014 DA Rotterdam Netherlands, below: User.

Index:


Article  1 – Identity of the entrepreneur
Article  2 – Applicability
Article  3 – The Agreement
Article  4 – Right of withdrawal / withdrawal period
Article  5 – Your obligations during the withdrawal period
Article  6 – Right of withdrawal and the costs thereof
Article  7 – Obligations of FitForMe in the event of withdrawal
Article  8 – Exclusion of right of withdrawal
Article  9 – The price
Article 10 – Supply
Article 11 – Duration of transactions: cancellation and amendments
Article 12 – Payment
Article 13 – Disputes
Article 14 – Applicable law and competent court
Article 15 – Amendment to the General Terms and Conditions
Article 16 – Miscellaneous

Article 1 – Identity of the entrepreneur



  1. Name of entrepreneur: Fit For Me B.V.
    Acting under the name/names: Fit For Me B.V.
    Directors: Simon Hamer & Sjoerd van Berkel
    Location address:
       Weena 784
       3014 DA
       Rotterdam
    E-Mail address: office@fitforme.com
    Chamber of Commerce number: 24375270
    VAT number: NL814594219B01

Article 2 – Applicability



  1. These General Terms and Conditions apply to every offer made by Fit For Me B.V. (hereinafter FitForMe) and to every Agreement and legal relationship between you and FitForMe.
  2. Deviations and additions to these Terms and Conditions must be explicitly agreed upon. No deviations can be made in respect of future transactions on the basis of any agreed upon variances.

Article 3 – The Agreement



  1. All offers and quotations made by FitForMe are without obligation (unless otherwise indicated) and FitForMe expressly reserves the right to change prices, in particular if required by (statutory) regulations (in which case you may cancel the order free of charge).
  2. If you place an order via our website, the Agreement with FitForMe will only be concluded after we have confirmed the acceptance (and not only the receipt) of the order to you.
  3. FitForMe is entitled to refuse orders or to attach certain conditions to the delivery, unless explicitly stated otherwise. In the event that your order is not accepted, we will let you know.
  4. Obvious errors or mistakes in the offer are not binding on FitForMe.
  5. If you have accepted the offer electronically, FitForMe will immediately confirm receipt of the order electronically and, eventually also the acceptance of the order. As long as FitForMe has not confirmed the receipt and acceptance, you can still cancel the Agreement.

Article 4 – Right of withdrawal / withdrawal period



  1. If, for any reason, you do not wish to take delivery of a product, you have the right to return it to FitForMe within 14 (fourteen) days of delivery of the product (or, if applicable, after delivery of the last product within one order). The cost for returning the product is for your own expense
  2. Return shipments will not be accepted if:
    1. a. the packaging seal has been broken or damaged;
    2. the product has been used;
    3. you yourself have tried to rectify a defect;
    4. user information and/or instructions for use have not been followed. 3. After a product has been returned in good condition, FitForMe will refund you the amount paid (depending on the method of payment, this may be done, for example, via the credit card company or directly).
  3. A refund will always be made subject to the deduction of the charged shipping costs insofar as you have not paid the costs for the return shipment yourself.

Article 5 – Your obligations during the withdrawal period



  1. During the withdrawel period, you must treat the product and packaging with care. You may only unpack the product to the extent necessary to determine its nature and characteristics. The basic principle here is that you may only handle and inspect the product in the same way as you would do in a shop.
  2. Products that have been sealed for health and hygiene protection and you are not allowed to break the seal. If you do that, then you cannot return the product.

Article 6 – Right of withdrawal and the costs thereof



  1. If you exercise your right of withdrawal, you must report this to FitForMe within the cooling-off period. This can be done, for example, by means of the model withdrawal form or by other unambiguous manner.
  2. As soon as possible, but within 14 days of the day following the notification referred to in Article 6.1, you must return the product or hand it over to FitForMe or its authorised representative. This is not necessary if FitForMe has offered to collect the product. You have, in any case, complied with the return term if you return the product before the reflection period has expired.
  3. You shall return the product with all accessories supplied, in its original condition and packaging, and in accordance with the reasonable and clear instructions provided by FitForMe.
  4. The risk and the burden of proof for the correct and timely exercise of the right of withdrawal lie with you.
  5. You bear the direct cost of returning the product to FitForMe.

Article 7 – Obligations of FitForMe in the event of withdrawal



  1. FitForMe will reimburse all payments made by you when you purchased the product (including any delivery costs charged by FitForMe to deliver the product to you) without delay but within 14 days of the day on which you notified FitForMe of the withdrawal (in a timely manner) and provided that this notification was made in good time. FitForMe will only reimburse your payments if the product is in its original condition, has not been used and the packaging seal has not been broken.
  2. If you have opted for a more expensive method of delivery than the cheapest standard delivery, FitForMe does not have to refund you the additional costs for the more expensive method.
  3. Unless FitForMe offers to collect the product itself, FitForMe may delay reimbursement until it has received the product or until you demonstrate that you have returned the product, whichever comes first.
  4. FitForMe will refund you, and use the same means of payment as you used when you purchased the product, unless you agree to another method of payment. The refund is free of charge.

Article 8 – Exclusion of right of withdrawal



  1. FitForMe may exclude the following products from the right of withdrawal if FitForMe has stated this at the time of the offer, at least in good time before the conclusion of the Agreement:
    1. Products that deteriorate quickly or have a limited shelf life;
    2. Sealed products which for reasons of health protection or hygiene are not suitable to be returned and of which the seal has been broken after delivery.

Article 9 – The price



  1. The prices for the offered products are in Euro including VAT.
  2. Price increases within 3 months after the conclusion of the Agreement are only permitted if they are the result of statutory regulations or provisions.
  3. Price increases as from 3 months after the conclusion of the Agreement are only permitted if FitForMe has stipulated so and:
    1. they are the result of laws or regulations; or
    2. the consumer has the power to terminate the contract with effect from the day on which the price increase takes effect.

Article 10 – Supply



  1. If you provide FitForMe with an address in writing, FitForMe is authorised to send all orders to that address, unless you notify FitForMe in writing of another address to which your orders should be sent.
  2. FitForMe will execute accepted orders with due speed but at the latest within 30 days, unless another delivery period has been agreed upon. If the delivery is delayed, or if an order can not or only partially be carried out, you will receive no later than 30 days after you have placed the order notice. In that case, you have the right to dissolve the contract free of charge.
  3. After termination in accordance with the previous paragraph, FitForMe will immediately refund the amount you have paid.
  4. The risk of damage and/or loss of products rests with FitForMe until the moment of delivery to you.

Article 11 – Duration of transactions: cancellation and amendments



  1. You can terminate and change an indefinite contract (FitForMe Loyalty Programme) that extends to the regular delivery of products at any time with due observance of the agreed termination rules and a notice period of at least 5 working days before FitForMe processes your next delivery.

Article 12 – Payment



  1. Unless otherwise stipulated in the Agreement or Additional Terms and Conditions, you must pay the amounts owed by you within 14 days of the start of the cooling-off period, or (in the absence of a cooling-off period) within 14 days of the conclusion of the contract.
  2. You are obligated to immediately report any inaccuracies in the payment details provided or stated to FitForMe.
  3. If you do not meet your payment obligation(s) on time, after FitForMe has informed you of the late payment and FitForMe has granted you a term of 14 days to still meet your payment obligations, after the failure to do so within this 14-day term, you will owe the statutory interest on the outstanding amount and FitForMe will be entitled to charge the collection costs incurred by FitForMe. These collection costs amount to a maximum of: 15% on outstanding amounts up to € 2,500; 10% on the following € 2,500; and 5% on the following € 5,000, with a minimum of € 40.

Article 13 – Disputes



  1. You can submit any disputes with FitForMe first online to a Dutch dispute resolution agency via the ODR platform (http://ec.europa.eu/consumers/odr/). You can provide the following email address at which FitForMe can be reached: office@fitforme.com. However, FitForMe is not obliged to cooperate with this method of dispute resolution.

Article 14 – Applicable law and competent court



  1. ll agreements and legal relationships to which these Terms and Conditions apply are governed by Dutch law.
  2. he provisions of the Vienna Sales Convention shall not apply, nor shall any future international regulation on the purchase of movable property, the effect of which can be excluded by the parties.
  3. ll disputes between you and FitForMe arising from or related to agreements and legal relationships to which these Conditions apply will be submitted by FitForMe to the competent court in Rotterdam, The Netherlands. Before FitForMe brings a dispute with you before the court in Rotterdam, it will give you 5 weeks to choose from the settlement of the dispute by the competent court according to the law.

Article 15 – Amendment to the General Terms and Conditions



  1. Amendments to these Terms and Conditions will only be effective after they have been published in an appropriate manner, on the understanding that, in the event of applicable amendments during the term of an offer, the provision that is most favourable to the consumer will prevail.

Article 16 – Miscellaneous



  1. If FitForMe allows deviations from these Conditions, whether tacitly or not, for a short or longer period of time, this does not affect its right to demand immediate and strict compliance with these Conditions.
  2. FitForMe is entitled to use third parties in the execution of your order(s).
  3. Should any provision of these terms and conditions not apply in the opinion of the competent court or be contrary to public order or law, then only the provision in question will be considered not to be written and the parties shall replace it with one or more provisions as closely as possible to the conflicting provision(s) and the remaining provisions of these general terms and conditions shall remain in full force and effect. ?